What Is It?
Understanding Professional Liability Insurance
Professional Liability insurance, also called Errors & Omissions (E&O), protects businesses that provide professional services or advice from claims that their work caused a client financial harm. General Liability doesn’t cover professional errors — that’s what E&O is for. Even if a claim is unfounded, legal defense costs alone can be devastating.
Who Needs It?
Is This Right for My Business?
Any business that provides professional services, advice, or expertise should carry Professional Liability. This includes consultants, accountants, architects, engineers, IT professionals, marketing agencies, insurance agents, real estate agents, therapists, and anyone whose clients rely on their professional judgment.
Coverage Details
What Does Professional Liability Insurance Cover?
Covers claims that your professional services failed to meet the expected standard of care.
Covers financial losses clients suffer due to mistakes or oversights in your professional work.
Covers claims that you provided inaccurate information that a client relied upon to their detriment.
Pays attorney fees, court costs, and settlement costs even if the claim has no merit.
Most E&O policies cover claims made during the policy period, even if the error occurred earlier.
Many policies cover claims arising from services provided anywhere in the world.
Where We Work
Licensed in Georgia, Alabama, Tennessee, North Carolina, South Carolina, Virginia & Arkansas & Nationwide
TWFG Insurance Branch 342 is licensed to write Professional Liability Insurance in the following states. Through our carrier network we can place coverage across all 50 states.
Common Questions
Professional Liability Insurance FAQs
Do I need E&O if I have General Liability?
Yes — General Liability covers physical injury and property damage. It does NOT cover financial losses from professional mistakes. If a client claims your advice or services cost them money, only Professional Liability (E&O) covers that claim.
What does ‘claims made’ mean?
Most E&O policies are ‘claims made’ — meaning coverage applies when the claim is filed, not when the error occurred. This means maintaining continuous coverage is critical. If you cancel your policy, you could lose coverage for past work. Ask us about Extended Reporting Period (tail) coverage.
My clients say I don’t need E&O — should I still get it?
Absolutely. Many clients don’t require it until something goes wrong — at which point it’s too late to purchase coverage. E&O protects you regardless of whether clients require it, and a single lawsuit can cost more than years of premiums.
How much E&O coverage do I need?
Most small service businesses start with $1 million per claim / $1 million aggregate. High-risk professions or those with large clients may need more. Some contracts specify minimum limits. We’ll help you determine the right amount for your specific situation.
Why Choose TWFG Insurance Branch 342?
Independent agency — we compare dozens of top insurers to find the best rate for your specific business.
Based in LaGrange, GA — licensed in 7 southeastern states and nationwide. A real person answers your call.
We fight for you at claim time — not just at the sale. That’s the independent agent difference.
Your business grows — your coverage should too. We review your policy every year at no cost.
Other Commercial Coverage Options
Ready to Get Covered?
Get a free Professional Liability Insurance quote from TWFG Insurance Branch 342. No obligation, no pressure.